Refund policy

At Ninnii, we want you to be satisfied with your purchase. If for any reason you are not happy with your order, we offer a simple return and refund process.

Returns

  • Return Window: You can return items within 7 days of delivery.
  • Condition of Items: Items must be returned in their original condition, unused and unwashed, with all tags and labels still attached in their original packaging
  • Return Address:
    34 Prayag Apartments,
    Vasundhara Enclave,
    Delhi-110096
  • Shipping Costs: Please note that we do not cover the cost of return shipping at this time. Customers are responsible for the shipping fees associated with returning items.

Refunds

  • Processing Time: Once we receive the returned item and verify its condition, we will process your refund within 3-4 business days.
  • Refund Method: Refunds will be issued to the original payment method used at the time of purchase.

 

Non-Returnable Items

  • Sale Items: Items purchased on sale are final sale and are not eligible for return or exchange.

Need Assistance?

If you have any questions or need further assistance with your return or refund, please do not hesitate to contact our customer service team. We are here to help!

Thank you for shopping with Ninnii!